The reason why kids abhor books

This is a story shared by Belle, the person in charge of Puncak Jalil center. The following story is about a standard three student with the language skills of a standard one student. “There are times when parents have to accept their children’s study weaknesses.” After this student enrolled, Belle gave him a set of […]

忠于教育之心——正确的心态,学生才会来。

Crystal和紫玲这对姐妹花,算是【葉老師】在创业初期就加入的元老级人物。目前她们拥有四间【葉老師】中心,即USJ Subang、Kota Kemuning、Bukit Tinggi以及巴生的Bandar Parkland。看起来事业有成的风光背后,谁能想到她们曾经经历没有学生、没有收入、无法出粮的窘境? 这次受访的是姐姐Crystal。当年18岁的她考完SPM后就去进修有关空姐的课程,由于上完课程以后心仪的航空公司未有空缺,于是便带着“暂且做做”的心态加入【葉老師】。但缘分有时就是如此奇妙,当初“暂且做做”的念头,竟促成她在【葉老師】超过10年的工作生涯。“那时候我有机会教到一些特殊小孩,他们为了不想读书可以滚到桌子底下的,但透过【葉老師】的教学方式,跟他们说说故事培养感情,最后竟然愿意乖乖坐着上课。这除了带给我很大的成就感,也让我感到帮助他们学习的快乐。” 一年多以后,Crystal就获得打理中心的机会。她笑言:“当时我任教于Sri Petaling【葉老師】第一间中心,中心里有我和另一个同事的表现比较特出,创办人Carol就说我们‘一山不能藏二虎’,于是就安排我到Mahkota Cheras帮一位投资者管理中心。”性格乐天的Crystal当时没作他想,只是认为Carol既然给了她这个任务,必然是相信她能做到,于是她就从教书的工作转换成中心负责人的职务。 “后来,Carol给我的任务就是开店了。” 当时才工作了两三年的Crystal,哪有资金开中心呢?当时她申请了个人贷款,加上亲人的支持,才凑足了开中心的资金,便带着妹妹紫玲一起到了梳邦开创自己第一间【葉老師】。Crystal负责打理,紫玲负责教课。这样的拼劲和计划并没有为她们带来美好的开始,开业第一个月,她们收不到任何学生,没有收入,自然也没办法出粮。“那时候确实辛苦,【葉老師】的名声也还没有很响亮,很少人会慕名而来。”Crystal形容说,既然“洗湿了头”,就只能咬紧牙关坚持下去。于是,她们到学校、到住家挨家挨户派传单,并告诉自己一定会收到学生,运用“吸引力法则”的力量,她们在第二个月,竟就收到了足够平衡开销的学生数量,总算让她们度过了难关。 然而接下来发生的事情,更能充分证明Crystal有多乐观。因为就在她们第一间【葉老師】创立以后的5个月,Crystal就开了第二间【葉老師】。“当时我想,既然我和妹妹有两个人,第一间也上了轨道,那我去闯第二间有何不可呢?”Crystal找来Sri Petaling的同事成为创业伙伴,在Kota Kemuning成功创立她的第二间中心。“我相信,有人的地方就有学生需要【葉老師】。”这麽一个简单的信念,让她随后开了第三间(Bukit Tinggi)及第四间(Bandar Parkland, Klang)【葉老師】。 不因业务和工作,乖离初心 目前,Crystal往返于四间中心,偶尔在人手不足的时候教书之外,其馀多数的时间都在见家长。对此她感慨道:“从商业的角度而言,家长就是我们的收入来源,但我们不能抱着这种心态去接见家长,因为这个观念会影响你和家长的交流。因为,我试过。” Crystal透露,自己向来并不是任何学生都会录取的,唯有在经过测试以后发现真正有需要的学生,他们才会录取,有一些程度很高学习能力很好的学生,Crystal反而不会录取。当然,在商言商,这样的做法固然会影响业绩。“当初我帮投资者管理中心的时候,投资者会不断告诉我没有业绩,令我很压力,那时候我看到家长就像看到钱一样,一直说服他们带孩子来报读。”然而很快地,Crystal意识到这违反了自己和【葉老師】的专业准则,于是她跟投资者反映,说不要再单纯地只用业绩来评估中心的表现,因为这样会让【葉老師】的教育理念变质。“我相信,抱着忠于初衷、忠于教育的心态,家长会感受得到的,也因为正确的心态,学生才会来。” 对Crystal而言,创业最挑战的不是教书,也不是面对家长,而是找到一位有心而会教的老师。“两者兼具的人太少了。”有时,当Crystal发现一些老师只抱着打工的心态工作,或是教学生时觉得很困难、很辛苦,Crystal都会和他们谈谈工作的前景和方向。“我认为,只要你真正有心要教好一个孩子,你是不会感到辛苦的,如果你感到辛苦,那就是你的方法错了,或是你的心态、性格不适合这份工作。”这么做,Crystal认为是对双方都好,因为无需勉强把老师留住,让老师觉得很辛苦,自己看了也很辛苦。“既然不适合,就放手吧!这没有什么对错可言的。” 未满30岁的Crystal对自己目前的现况很满意:“我有充分支持自己的家人,家人为了我搬家了好几次;我的四间中心只需用一条高速公路就能通行,十分方便;而今年年尾或明年年初,Putra Heights【葉老師】也即将开张,我很期待未来。”抱持着一颗赤子之心,帮助孩子的教育热忱,解决家长烦忧的善念,是Crystal成就今日的秘密钥匙。这些听起来有点虚无的事,却是让Crystal心灵最富足的精神,也是推动她持续开拓【葉老師】事业的原动力,她所想的只有一个目标——让更多人因【葉老師】受惠。 【2018下半年学期 – 学习计划特价限量Voucher】华语/ 国语/ 英文/ 珠心算,6 堂课 RM98,而不是RM290 (适合4至12岁的孩子, 每节课仅RM13, 折扣高达61.99%) !全马55间分院有效。 马上登入  https://teacheryap.com/voucher/cn 购买学习优惠券

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